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Nov 05, 2024

Medicare scam: What to do if you get this ‘plastic card’ call - silive.com

If you receive a phone call asking you to verify your identity to receive a new plastic Medicare card, hang up. The Federal Trade Commission (FTC) has issued a consumer alert, warning Medicare recipients that it is a scam. (AP Photo/Pablo Martinez Monsivais, File)AP

STATEN ISLAND, N.Y. — If you receive a phone call asking you to verify your identity to receive a new plastic Medicare card, hang up. The Federal Trade Commission (FTC) has issued a consumer alert, warning Medicare recipients that it is a scam.

“Scammers spend their days pretending to be someone they aren’t, like government agents or medical staff, to con us out of information and money,” the agency recently wrote in a blog post. “If you or someone you know has Medicare, here’s advice to help protect your time, money, and information from Medicare imposters.”

In order to prevent scammers from obtaining your information, the FTC offers the following advice:

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Don’t share your Medicare number. Your Medicare number is valuable. Don’t share it over the phone with anyone for any reason. Medicare won’t call you to verify your card, and Medicare cards are paper, not plastic, and they’re free. Other scammers claim they’ll send a Medicare-approved back or knee brace if you give them your number. But those are scams, too. If your doctor wants you to have equipment, they’ll talk with you about it at an appointment, not have someone call unexpectedly to offer it to you. Report these kinds of scams to the FTC at ReportFraud.ftc.gov.

Check your monthly Medicare statement. Do the details about your recent visits, services, and products match your records and receipts? If not, or your statement shows double charges, charges for something you didn’t get, or charges for things your doctor didn’t order — like back or knee braces — call your doctor or health plan. If you suspect health care fraud or abuse, contact your state Senior Medicare Patrol.

Report medical identity theft. If you think someone used your information to get medical care, get copies of your medical records from each doctor, hospital, pharmacy, and other place the thief might have used your information. Review the records and tell your provider about any errors. Report the theft at IdentityTheft.gov and create a plan to recover from problems the identity theft may have caused.

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